TripOS for travel agencies
Run your travel agency from one system.
Bring your storefront, customers, inventory, quotes, bookings, payments, operations and financial context together in one travel business operating system.
Built for the way travel agencies sell, manage and deliver trips.
Why TripOS
A travel agency runs on more than bookings.
A travel sale starts with a customer request, but the work continues through quoting, itinerary building, booking, payment, follow-up and trip delivery. TripOS connects those pieces so your team can work from the same business context.
The parts your agency uses stay connected to the same customer, trip and booking context. TripOS does not replace every third-party system in every agency.
The agency workflow
From enquiry to trip.
Customer context
Know the customer behind the trip.
Customer context your team can maintain, connected to every enquiry, quote, booking and trip.
Travel inventory
Sell what your agency offers.
Bring the travel products your agency sells into the same operating environment as your customers, quotes, bookings and trips.
Products and services your agency manages directly.
Travel products connected through configured sources.
A combination of your own and connected travel products.
Your agency can work with its own products, configured connected sources, or a combination.
Commerce
Turn a travel enquiry into a structured quote.
Itinerary
Turn the quote into a trip your customer can understand.
Operations & finance
Turn bookings into trips your team can deliver.
AI workforce
AI assistance across the agency.
TripOS AI Workforce works across the business context your team records in TripOS, helping prepare, summarize and surface work across sales, marketing, operations, finance, customer success and management.
Summarize the current customer enquiry.
Prepare the next quote draft.
Surface customers needing follow-up.
Identify open trip tasks.
Surface booking economics requiring review.
Summarize the customer's trip context.
AI prepares, summarizes and surfaces. Your team reviews and decides.
Your customer-facing business
Give your agency a storefront connected to the system behind it.
Your customer-facing experience and your internal operating environment can be connected through the same TripOS system.
Built for the work
Common travel agency workflows.
Capture an enquiry
Keep the customer request connected to the trip context.
02CommercePrepare a quote
Build a structured commercial quote around the customer's requirements.
03CommerceBuild an itinerary
Turn trip components into a customer-ready itinerary.
04BookingsConfirm a booking
Keep the agreed trip and its booking information together.
05PaymentsTrack payment status
See what has been recorded, paid and remains due.
06OperationsPrepare a trip for delivery
Give the team a shared view of what needs attention.
For travel agencies
Built for the way modern travel agencies work.
Retail travel agencies
Manage customer enquiries, quotes, bookings and trips in one connected environment.
Specialist travel agencies
Organize the products, customer context and workflows around your niche.
Premium / luxury travel agencies
Keep high-touch customer and trip context connected across the journey.
Growing travel agencies
Build your operating foundation around the workflows you need today and expand over time.
A day in the life
A travel agency trip, from first enquiry to departure.
Why TripOS
One system for the work between the sale and the trip.
One customer record
Keep customer, enquiry, trip and booking context together.
One commercial workflow
Connect quotes, itineraries, bookings and payment information.
One operating view
Give the team a shared view of what needs to happen.
AI across the business
Use AI assistance across the context already recorded in TripOS.
Start with the part of your agency that needs the most structure.
I need a customer-facing website
Give customers a branded place to discover and enquire about the trips your agency sells.